Returns Policy
Our returns policy is in addition to your rights under the Australian Consumer Law because we want you to be satisfied with your purchase. Please read the following carefully to ensure you are fully aware of your rights under this policy and our obligations to you.
Due to the nature of the products, we are unable to accept returns due to change of mind.
Botanica Australia will accept product returns and provide you with an exchange or refund where the product is faulty. This does not include damage incurred during shipping unless the product has not been appropriately packed.
If you need to return an item, please Contact Us with your order number and details about the product you would like to return. We will respond quickly with instructions for how to return items from your order.
Shipping
Worldwide shipping is available.